{"id":16199,"date":"2026-07-17T16:28:42","date_gmt":"2026-07-17T14:28:42","guid":{"rendered":"https:\/\/eyesee-help.com\/docs\/fonctionnement-anormal-resolution-des-failsafes-1\/"},"modified":"2026-07-20T14:28:02","modified_gmt":"2026-07-20T12:28:02","slug":"fonctionnement-anormal-resolution-des-failsafes-1","status":"publish","type":"docs","link":"https:\/\/eyesee-help.com\/fr\/docs\/eyesee-air\/eyesee-air-app\/fonctionnement-anormal-resolution-des-failsafes-1\/","title":{"rendered":"Fonctionnement anormal &#8211; R\u00e9solution des Failsafes"},"content":{"rendered":"<p><span style=\"line-height: 18px\">EYESEE Drone int\u00e8gre diff\u00e9rents\u202fm\u00e9canismes\u202fpermettant d\u2019assurer la\u202fs\u00e9curit\u00e9\u202fdes utilisateurs et l\u2019int\u00e9grit\u00e9\u202fdu drone.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">Ces comportement (ou\u202fFailsafes) se d\u00e9clenchent durant le vol. Lors du d\u00e9clenchement d\u2019un failsafe, l\u2019application affiche un\u202fmessage\u202fpermettant d\u2019en identifier la cause.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">La\u202fr\u00e9solution\u202fdu failsafe vous permettra de poursuivre votre inventaire de fa\u00e7on s\u00e9curis\u00e9e.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">EYESEE Drone int\u00e8gre\u202f17&nbsp;failsafes. Voici leur liste et leurs moyens de r\u00e9solution.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<h3><span style=\"line-height: 18px\"><strong>1. Drone Battery<\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/span><\/h3>\n<p><span style=\"line-height: 18px\"><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"><img loading=\"lazy\" decoding=\"async\" alt=\"1-2\" height=\"215\" style=\"height: auto;max-width: 100%;width: 237px\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/1-2.png\" width=\"237\" loading=\"lazy\"><\/span><\/span><\/p>\n<p><strong><span style=\"line-height: 18px\">Quelle est la cause de ce FailSafe ?<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"><\/span><span style=\"line-height: 18px\">La batterie de la t\u00e9l\u00e9commande ou celle ins\u00e9r\u00e9e dans le drone est inf\u00e9rieur ou \u00e9gale \u00e0 10%.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><span style=\"line-height: 18px\">Comment r\u00e9soudre ce FailSafe ?<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">Eteindre correctement l\u2019\u00e9quipement.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"><\/span><\/p>\n<p><span style=\"line-height: 18px\">Retirer la batterie du drone, si possible la mettre en charge.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">Ins\u00e9rer dans le drone une batterie compl\u00e8tement charg\u00e9e.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">Pour la t\u00e9l\u00e9commande\u202f: la mettre en charge via le port USB-C de&nbsp;l&rsquo;avant.<\/span><\/p>\n<hr>\n<h3>&nbsp;<\/h3>\n<h3><strong><span style=\"line-height: 18px\">2.\u202fObstacle<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/h3>\n<p><span style=\"font-family: var(--primary-body-font-family);font-size: var(--primary-body-font-size);font-style: var(--primary-body-font-style)\"><img loading=\"lazy\" decoding=\"async\" alt=\"2-1\" height=\"200\" style=\"height: auto;max-width: 100%;width: 222px\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/2-1.png\" width=\"222\" loading=\"lazy\"><\/span><\/p>\n<p><strong><span style=\"font-family: var(--primary-body-font-family);font-size: var(--primary-body-font-size);font-style: var(--primary-body-font-style)\">Quelle est la cause de ce FailSafe ?<\/span><\/strong><\/p>\n<p><span style=\"line-height: 18px\">Un obstacle a \u00e9t\u00e9 d\u00e9tect\u00e9 \u00e0 50 cm du drone \u00e0 minima.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">Attention\u202f: actuellement EYESEE Drone ne d\u00e9tecte pas les objets qui se d\u00e9placent \u00e0 plus d\u20191m\/sec.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">\ud83c\udd98\u202fSi le probl\u00e8me persiste, contacter le support EYESEE \u00e0 l\u2019adresse\u202f<a href=\"mailto:help@eyesee-drone.com\"><span style=\"color: #467886;line-height: 18px\">help@eyesee-drone.com<\/span><\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><span style=\"line-height: 18px\">Comment r\u00e9soudre ce FailSafe ?<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">EYESEE Drone doit s\u2019\u00e9loigner de la source de d\u00e9tection et se poser.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">V\u00e9rifier la pr\u00e9sence d\u2019obstacles \u00e0 proximit\u00e9 du drone :<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<ul style=\"list-style-type: disc\">\n<li><span style=\"line-height: 18px\">Si un obstacle amovible est pr\u00e9sent \u00e0 proximit\u00e9 du drone : \u00f4ter l\u2019obstacle en question, puis poursuivre la mission.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/li>\n<li><span style=\"line-height: 18px\">Si un\u202fobstacle non amovible\u202fa \u00e9t\u00e9 d\u00e9tect\u00e9 : v\u00e9rifier que l\u2019obstacle en question est bien renseign\u00e9 dans la cartographie de la mission ; si un obstacle est pr\u00e9sent dans l\u2019all\u00e9e mais n\u2019est pas renseign\u00e9 dans la cartographie, mettre \u00e0 jour la cartographie de la mission avant de r\u00e9cr\u00e9er une nouvelle mission ou by-passer l\u2019emplacement.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/li>\n<li><span style=\"line-height: 18px\">D\u00e9brancher le c\u00e2ble Usb-c puis le rebrancher. Autoriser de nouveau Eyesee App avant de proc\u00e9der \u00e0 l\u2019atterrissage automatis\u00e9e apr\u00e8s votre confirmation<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/li>\n<li><span style=\"line-height: 18px\">Sinon et si les conditions le permettent, maintenez le joystick droit vers le bas jusqu\u2019\u00e0 l\u2019atterrissage complet du drone.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/li>\n<\/ul>\n<ul style=\"list-style-type: disc\"><\/ul>\n<ul style=\"list-style-type: disc\"><\/ul>\n<p><span style=\"line-height: 18px\">V\u00e9rifier les param\u00e8tres de d\u00e9tection d\u2019obstacle : voir \u00e0 ce propos la page\u202fLimites de vol.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><span style=\"line-height: 18px\"><\/span><\/p>\n<p><span style=\"line-height: 18px\">\ud83c\udd98<\/span><span style=\"line-height: 18px\">\u202fSi le probl\u00e8me persiste, contacter le support EYESEE \u00e0 l\u2019adresse\u202f<\/span><a href=\"mailto:help@eyesee-drone.com\"><span style=\"color: #467886;line-height: 18px\">help@eyesee-drone.com<\/span><\/a><\/p>\n<hr>\n<p><span style=\"line-height: 18px\"><\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"line-height: 18px\"><\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\"><\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<h3><strong><span style=\"line-height: 18px\">3. Virtual Stick barr\u00e9<\/span><\/strong><\/h3>\n<p><span style=\"line-height: 18px\"><img loading=\"lazy\" decoding=\"async\" alt=\"3\" height=\"196\" style=\"height: auto;max-width: 100%;width: 216px\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/3.png\" width=\"216\" loading=\"lazy\"><\/span><span style=\"width: 152px;height: 136px\"><br \/><\/span><span style=\"line-height: 18px\"><\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><strong><span style=\"line-height: 18px\">Quelle est la cause de ce FailSafe ?<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">EYESEE App n\u2019est pas en mesure de commander le drone.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><span style=\"line-height: 18px\">Comment r\u00e9soudre ce FailSafe ?<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">La solution EYESEE Drone doit \u00eatre red\u00e9marrer int\u00e9gralement (drone, T\u00e9l\u00e9commande et l\u2019application).<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">\ud83c\udd98<\/span><span style=\"line-height: 18px\"> Si le probl\u00e8me persiste, contacter le support EYESEE \u00e0 l\u2019adresse help@eyesee-drone.com.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<hr>\n<h3>&nbsp;<\/h3>\n<h3><strong><span style=\"line-height: 18px\">4. Joystick<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/h3>\n<p><span style=\"line-height: 18px\"><img loading=\"lazy\" decoding=\"async\" alt=\"4.1\" height=\"160\" style=\"height: auto;max-width: 100%;width: 160px\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/4.1.png\" width=\"160\" loading=\"lazy\"><\/span><span style=\"width: 152px;height: 152px\"><br \/><\/span><span style=\"line-height: 18px\"><\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><strong><span style=\"line-height: 18px\">Quelle est la cause de ce <span style=\"background-color: var(--clrspellingerrorhighlightbg,#ffe5e5)\">FailSafe<\/span> ?<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">Ce Failsafe apparait lorsque l\u2019un des joysticks a \u00e9t\u00e9 manipul\u00e9 et le drone devient stationnaire.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><span style=\"line-height: 18px\">Comment r\u00e9soudre ce FailSafe ?<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">EYESEE Drone doit se poser.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<ul style=\"list-style-type: disc\"><\/ul>\n<ul style=\"list-style-type: disc\"><\/ul>\n<p><span style=\"line-height: 18px\">V\u00e9rifier les param\u00e8tres d\u2019affichage des missions dans l\u2019application et d\u00e9s\u00e9lectionner le mode debug si inadapt\u00e9.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">\ud83c\udd98<\/span><span style=\"line-height: 18px\">\u202fSi le probl\u00e8me persiste, contacter le support EYESEE \u00e0 l\u2019adresse\u202f<\/span><a href=\"mailto:help@eyesee-drone.com\"><span style=\"color: #467886;line-height: 18px\">help@eyesee-drone.com<\/span><\/a><span style=\"line-height: 18px\"><\/span><\/p>\n<hr>\n<p><span style=\"line-height: 18px\"><\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"line-height: 18px\"><strong>5.\u202fCarte SD Pleine<\/strong> <\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/h3>\n<p><span style=\"line-height: 18px\"><img loading=\"lazy\" decoding=\"async\" alt=\"5.1\" height=\"173\" style=\"height: auto;max-width: 100%;width: 192px\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/5.1.png\" width=\"192\" loading=\"lazy\"><\/span><span style=\"width: 152px;height: 136px\"><br \/><\/span><span style=\"line-height: 18px\"><\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><strong><span style=\"line-height: 18px\">Quelle est la cause de ce FailSafe ?<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">La carte SD ins\u00e9r\u00e9e \u00e0 l\u2019arri\u00e8re du drone ne permet pas de sauvegarder les photos.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><span style=\"line-height: 18px\">Comment r\u00e9soudre ce FailSafe ?<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">Extraire la carte SD de l\u2019arri\u00e8re du drone et la formater depuis un p\u00e9riph\u00e9rique externe.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">La r\u00e9ins\u00e9rer et poursuivre la mission en cours d\u2019ex\u00e9cution.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"><\/span><\/p>\n<p><span style=\"line-height: 18px\">\ud83c\udd98<\/span><span style=\"line-height: 18px\">\u202fSi le probl\u00e8me persiste, contacter le support EYESEE \u00e0 l\u2019adresse\u202f<\/span><a href=\"mailto:help@eyesee-drone.com\"><span style=\"color: #467886;line-height: 18px\">help@eyesee-drone.com<\/span><\/a><span style=\"line-height: 18px\"><\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<hr>\n<p><span style=\"line-height: 18px\"><\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><strong><span style=\"line-height: 18px\">6. Echec du chargement de la mission<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/h3>\n<p><span style=\"line-height: 18px\"><img loading=\"lazy\" decoding=\"async\" alt=\"6.1\" height=\"166\" style=\"height: auto;max-width: 100%;width: 184px\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/6.1.png\" width=\"184\" loading=\"lazy\"><\/span><span style=\"width: 152px;height: 136px\"><br \/><\/span><span style=\"line-height: 18px\"><\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><strong><span style=\"line-height: 18px\">Quelle est la cause de ce FailSafe ?<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">La mission ne peut \u00eatre ex\u00e9cut\u00e9e en l\u2019\u00e9tat.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><span style=\"line-height: 18px\">Comment r\u00e9soudre ce FailSafe ?<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">Supprimez la mission \u00e0 partir de votre tablette et la r\u00e9importez.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">\ud83c\udd98<\/span><span style=\"line-height: 18px\">\u202fSi le probl\u00e8me persiste, contacter le support EYESEE \u00e0 l\u2019adresse\u202f<\/span><a href=\"mailto:help@eyesee-drone.com\"><span style=\"color: #467886;line-height: 18px\">help@eyesee-drone.com<\/span><\/a><\/p>\n<hr>\n<h3>&nbsp;<\/h3>\n<h3><strong><span style=\"line-height: 18px\">7. Echec lors de l\u2019ex\u00e9cution d\u2019une mission<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/h3>\n<p><span style=\"line-height: 18px\"><img loading=\"lazy\" decoding=\"async\" alt=\"7.1\" height=\"160\" style=\"height: auto;max-width: 100%;width: 177px\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/7.1.png\" width=\"177\" loading=\"lazy\"><\/span><span style=\"width: 152px;height: 136px\"><br \/><\/span><span style=\"line-height: 18px\"><\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><strong><span style=\"line-height: 18px\">Quelle est la cause de ce FailSafe ?<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">La mission ne peut \u00eatre poursuivie en l\u2019\u00e9tat.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><span style=\"line-height: 18px\">Comment r\u00e9soudre ce FailSafe ?<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">Contacter le support EYESEE \u00e0 l\u2019adresse\u202f<\/span><a href=\"mailto:help@eyesee-drone.com\"><span style=\"color: #467886;line-height: 18px\">help@eyesee-drone.com<\/span><\/a><span style=\"line-height: 18px\"><\/span><\/p>\n<hr>\n<h3>&nbsp;<\/h3>\n<h3><strong><span style=\"line-height: 18px\">8. D\u00e9tection d\u2019obstacle indisponible<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/h3>\n<p><span style=\"line-height: 18px\"><img loading=\"lazy\" decoding=\"async\" alt=\"8\" height=\"147\" style=\"height: auto;max-width: 100%;width: 161px\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/8.png\" width=\"161\" loading=\"lazy\"><\/span><span style=\"width: 152px;height: 136px\"><br \/><\/span><span style=\"line-height: 18px\"><\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><strong><span style=\"line-height: 18px\">Quelle est la cause de ce FailSafe ?<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">EYESEE Drone ne peut pas utiliser ses capteurs d\u2019aide \u00e0 la d\u00e9tection d\u2019obstacles<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><span style=\"line-height: 18px\">Comment r\u00e9soudre ce FailSafe ?<\/span><\/strong><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">V\u00e9rifier que les capteurs sous et sur EYESEE Drone sont propres. Si non, les nettoyer soigneusement avec un chiffon microfibre sec.<\/span><span style=\"line-height: 18px;background-color: var(--clrselection,#c6c6c6)\"> <\/span><\/p>\n<p><span style=\"line-height: 18px\">\ud83c\udd98<\/span><span style=\"line-height: 18px\">\u202fSi le probl\u00e8me persiste, contacter le support EYESEE \u00e0 l\u2019adresse\u202f<\/span><a href=\"mailto:help@eyesee-drone.com\"><span style=\"color: #467886;line-height: 18px\">help@eyesee-drone<\/span><\/a><span style=\"line-height: 18px\"><\/span><\/p>\n<hr>\n<p>&nbsp;<\/p>\n<h3><strong><span style=\"line-height: 18px\">9. Perte de communication<\/span><\/strong><\/h3>\n<p style=\"line-height: 18.4px\"><img loading=\"lazy\" decoding=\"async\" alt=\"9\" height=\"187\" style=\"height: auto;max-width: 100%;width: 207px\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/9.png\" width=\"207\" loading=\"lazy\"><\/p>\n<p style=\"line-height: 18.4px\"><strong>Quelle est la cause de ce FailSafe ?<\/strong><\/p>\n<p style=\"line-height: 18.4px\">Un probl\u00e8me de connexion entre le drone et la tablette est survenu. La photo n\u2019a pas pu \u00eatre prise.<\/p>\n<p style=\"line-height: 18.4px\">&nbsp;<\/p>\n<p style=\"line-height: 18.4px\"><strong>Comment r\u00e9soudre ce FailSafe ?<\/strong><\/p>\n<p style=\"line-height: 18.4px\">EYESEE Drone doit se poser.<\/p>\n<p style=\"line-height: 18.4px\">\u00c9teindre tout appareil connect\u00e9 \u00e0 un r\u00e9seau t\u00e9l\u00e9phonique ou Internet.<\/p>\n<p style=\"line-height: 18.4px\">Red\u00e9marrer EYESEE Drone.<\/p>\n<p style=\"line-height: 18.4px\">\ud83c\udd98 Si le probl\u00e8me persiste, contacter le support EYESEE \u00e0 l\u2019adresse help@eyesee-drone.com.<\/p>\n<hr>\n<h3 style=\"line-height: 18.4px\">&nbsp;<\/h3>\n<h3 style=\"line-height: 18.4px\"><strong>10. Probl\u00e8me de t\u00e9l\u00e9chargement photo<\/strong><\/h3>\n<p style=\"line-height: 18.4px\"><img decoding=\"async\" height=\"160\" style=\"width: 177px;height: auto;max-width: 100%\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/undefined-Jun-03-2026-12-23-08-7950-PM.png\" width=\"177\"><\/p>\n<p style=\"line-height: 18.4px\"><strong>Quelle est la cause de ce FailSafe ?<\/strong><\/p>\n<p style=\"line-height: 18.4px\">La mission ne peut \u00eatre poursuivie en l\u2019\u00e9tat car la photo n\u2019a pas pu \u00eatre t\u00e9l\u00e9charg\u00e9e.<\/p>\n<p style=\"line-height: 18.4px\">&nbsp;<\/p>\n<p style=\"line-height: 18.4px\"><strong>Comment r\u00e9soudre ce FailSafe ?<\/strong><\/p>\n<p style=\"line-height: 18.4px\">EYESEE Drone doit se poser.<\/p>\n<p style=\"line-height: 18.4px\">Veuillez \u00e9teindre le drone et la t\u00e9l\u00e9commande.<\/p>\n<p style=\"line-height: 18.4px\">Red\u00e9marrez votre application Eyesee en for\u00e7ant l\u2019arr\u00eat depuis les param\u00e8tres de votre tablette si besoin.<\/p>\n<p style=\"line-height: 18.4px\">Poursuivre la mission en cours d\u2019ex\u00e9cution.<\/p>\n<p style=\"line-height: 18.4px\">\ud83c\udd98 Si le probl\u00e8me persiste, contacter le support EYESEE \u00e0 l\u2019adresse <a href=\"mailto:help@eyesee-drone.com\" style=\"color: #96607d\">help@eyesee-drone.com<\/a><\/p>\n<hr>\n<p style=\"line-height: 18.4px\">&nbsp;<\/p>\n<h3 style=\"line-height: 18.4px\"><strong>11. Altitude Max<\/strong><\/h3>\n<p style=\"line-height: 18.4px\"><img decoding=\"async\" height=\"178\" style=\"width: 197px;height: auto;max-width: 100%\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/undefined-Jun-03-2026-12-23-09-2125-PM.png\" width=\"197\"><\/p>\n<p style=\"line-height: 18.4px\"><strong>Quelle est la cause de ce FailSafe ?<\/strong><\/p>\n<p style=\"line-height: 18.4px\">Le plan de vol execut\u00e9 par EYESEE App demande une altitude sup\u00e9rieur au param\u00e8tre Altitude maximale disponible dans les param\u00e8tres de votre tablette (onglet limite de vol).<\/p>\n<p style=\"line-height: 18.4px\">&nbsp;<\/p>\n<p style=\"line-height: 18.4px\"><strong>Comment r\u00e9soudre ce FailSafe ?<\/strong><\/p>\n<p style=\"line-height: 18.4px\">Sous r\u00e9serve de coh\u00e9rence avec l&rsquo;altitude des \u00e9l\u00e9ments pouvant entrer en collision avec le drone&nbsp;veuillez augmenter la valeur du param\u00e8tre altitude maximum du drone, dans la section limites de vol (avoir mesur\u00e9 avec un m\u00e8tre laser la hauteur des \u00e9l\u00e9ments pouvant \u00eatre g\u00eanant avant de faire la modification).&nbsp;<\/p>\n<p style=\"line-height: 18.4px\">Si vous avez mis le param\u00e8tre \u00e0 sa valeur maximale et que l&rsquo;erreur persiste, v\u00e9rifiez que l&rsquo;altitude maximale de la mission ne d\u00e9passe pas 22 m.<\/p>\n<p style=\"line-height: 18.4px\">\ud83c\udd98 Si le probl\u00e8me persiste, contacter le support EYESEE \u00e0 l\u2019adresse <a href=\"mailto:help@eyesee-drone.com\" style=\"color: #96607d\">help@eyesee-drone.com<\/a><\/p>\n<hr>\n<div style=\"line-height: 18.4px;text-align: center\">&nbsp;<\/div>\n<h3 style=\"line-height: 18.4px\">&nbsp;<\/h3>\n<h3 style=\"line-height: 18.4px\"><strong>12 Luminosit\u00e9<\/strong><\/h3>\n<p style=\"line-height: 18.4px\"><img decoding=\"async\" height=\"180\" style=\"width: 199px;height: auto;max-width: 100%\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/undefined-Jun-03-2026-12-23-10-1839-PM.png\" width=\"199\"><\/p>\n<p style=\"line-height: 18.4px\"><strong>Quelle est la cause de ce FailSafe ?<\/strong><\/p>\n<p style=\"line-height: 18.4px\">La luminosit\u00e9 n\u2019est pas\/plus suffisante pour assurer la mission (contraste important, absence de lumi\u00e8re,\u2026)<\/p>\n<p style=\"line-height: 18.4px\">&nbsp;<\/p>\n<p style=\"line-height: 18.4px\"><strong>Comment r\u00e9soudre ce FailSafe ?<\/strong><\/p>\n<p style=\"line-height: 18.4px\">Veuillez augmenter la luminosit\u00e9 via l\u2019\u00e9clairage de l\u2019entrep\u00f4t ou artificiellement par l\u2019utilisation d\u2019\u00e9clairage d\u2019appoint aux emplacements concern\u00e9s.<\/p>\n<p style=\"line-height: 18.4px\">\ud83c\udd98 Si le probl\u00e8me persiste, contacter le support EYESEE \u00e0 l\u2019adresse <a href=\"mailto:help@eyesee-drone.com\" style=\"color: #96607d\">help@eyesee-drone.com<\/a>.<\/p>\n<hr>\n<p style=\"line-height: 18.4px\">&nbsp;<\/p>\n<h3 style=\"line-height: 18.4px\"><strong>13. Temp\u00e9rature \u00e9lev\u00e9e<\/strong><\/h3>\n<p style=\"line-height: 18.4px\"><img loading=\"lazy\" decoding=\"async\" height=\"154\" style=\"width: 171px;height: auto;max-width: 100%\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/undefined-Jun-03-2026-12-23-09-7005-PM.png\" width=\"171\"><\/p>\n<p style=\"line-height: 18.4px\"><strong>Quelle est la cause de ce FailSafe ?<\/strong><\/p>\n<p style=\"line-height: 18.4px\">EYESEE Drone pr\u00e9sente une temp\u00e9rature anormalement \u00e9lev\u00e9e.<\/p>\n<p style=\"line-height: 18.4px\">&nbsp;<\/p>\n<p style=\"line-height: 18.4px\"><strong>Comment r\u00e9soudre ce FailSafe ?<\/strong><\/p>\n<p style=\"line-height: 18.4px\">EYESEE Drone doit se poser.<\/p>\n<p style=\"line-height: 18.4px\">Eteindre tous les \u00e9quipements.<\/p>\n<p style=\"line-height: 18.4px\">Retirer la batterie ins\u00e9r\u00e9e et patientez quelques instants.<\/p>\n<p style=\"line-height: 18.4px\">R\u00e9ins\u00e9rer une nouvelle batterie et reprenez la mission.<\/p>\n<p style=\"line-height: 18.4px\">\ud83c\udd98 Si le probl\u00e8me persiste, contacter le support EYESEE \u00e0 l\u2019adresse <a href=\"mailto:help@eyesee-drone.com\" style=\"color: #96607d\">help@eyesee-drone.com<\/a>.<\/p>\n<div style=\"line-height: 18.4px;text-align: center\">\n<hr>\n<p>&nbsp;<\/p><\/div>\n<div style=\"line-height: 18.4px;text-align: center\">&nbsp;<\/div>\n<div style=\"line-height: 18.4px;text-align: center\">&nbsp;<\/div>\n<h3 style=\"line-height: 18.4px;text-align: left\"><strong>14. Temp\u00e9rature faible<\/strong><\/h3>\n<p style=\"line-height: 18.4px\"><img loading=\"lazy\" decoding=\"async\" height=\"197\" style=\"width: 218px;height: auto;max-width: 100%\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/undefined-Jun-03-2026-12-23-10-4596-PM.png\" width=\"218\"><\/p>\n<p style=\"line-height: 18.4px\"><strong>Quelle est la cause de ce FailSafe ?<\/strong><\/p>\n<p style=\"line-height: 18.4px\">EYESEE Drone pr\u00e9sente une temp\u00e9rature anormalement basse.<\/p>\n<p style=\"line-height: 18.4px\">&nbsp;<\/p>\n<p style=\"line-height: 18.4px\"><strong>Comment r\u00e9soudre ce FailSafe ?<\/strong><\/p>\n<p style=\"line-height: 18.4px\">EYESEE Drone doit se poser.<\/p>\n<p style=\"line-height: 18.4px\">Eteindre tous les \u00e9quipements.<\/p>\n<p style=\"line-height: 18.4px\">Retirer la batterie ins\u00e9r\u00e9e et patientez quelques instants dans un endroit plus chaud.<\/p>\n<p style=\"line-height: 18.4px\">R\u00e9ins\u00e9rer une nouvelle batterie et reprenez la mission.<\/p>\n<p style=\"line-height: 18.4px\">\ud83c\udd98 Si le probl\u00e8me persiste, contacter le support EYESEE \u00e0 l\u2019adresse <a href=\"mailto:help@eyesee-drone.com\" style=\"color: #96607d\">help@eyesee-drone.com<\/a><\/p>\n<div style=\"line-height: 18.4px;text-align: center\">\n<hr>\n<p>&nbsp;<\/p><\/div>\n<div style=\"line-height: 18.4px;text-align: center\">&nbsp;<\/div>\n<div style=\"line-height: 18.4px;text-align: center\">&nbsp;<\/div>\n<h3 style=\"line-height: 18.4px\"><strong>15. Branchement interrompu<\/strong><\/h3>\n<p style=\"line-height: 18.4px\"><img loading=\"lazy\" decoding=\"async\" height=\"158\" style=\"width: 175px;height: auto;max-width: 100%\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/undefined-Jun-03-2026-12-23-09-9601-PM.png\" width=\"175\"><\/p>\n<p style=\"line-height: 18.4px\"><strong>Quelle est la cause de ce FailSafe ?<\/strong><\/p>\n<p style=\"line-height: 18.4px\">La connexion entre la t\u00e9l\u00e9commande et l\u2019application EYESEE Drone a \u00e9t\u00e9 interrompu.<\/p>\n<p style=\"line-height: 18.4px\">&nbsp;<\/p>\n<p style=\"line-height: 18.4px\"><strong>Comment r\u00e9soudre ce FailSafe ?<\/strong><\/p>\n<p style=\"line-height: 18.4px\">EYESEE Drone reste en vol et stationnaire.<\/p>\n<ul>\n<ul style=\"list-style-type: disc\">\n<li>D\u00e9brancher le c\u00e2ble Usb-c puis le rebrancher. Autoriser de nouveau Eyesee App avant de proc\u00e9der \u00e0 l\u2019atterrissage automatis\u00e9e apr\u00e8s votre confirmation<\/li>\n<li>Sinon et si les conditions le permettent, maintenez le joystick droit vers le bas jusqu\u2019\u00e0 l\u2019atterrissage complet du drone.<\/li>\n<\/ul>\n<\/ul>\n<p style=\"line-height: 18.4px\">\ud83c\udd98 Si le probl\u00e8me persiste, contacter le support EYESEE \u00e0 l\u2019adresse <a href=\"mailto:help@eyesee-drone.com\" style=\"color: #96607d\">help@eyesee-drone.com<\/a>.<\/p>\n<div style=\"line-height: 18.4px;text-align: center\">&nbsp;<\/div>\n<div style=\"line-height: 18.4px;text-align: center\">\n<hr>\n<p>&nbsp;<\/p><\/div>\n<div style=\"line-height: 18.4px;text-align: center\">&nbsp;<\/div>\n<h3 style=\"line-height: 18.4px;text-align: left\">&nbsp;<\/h3>\n<h3 style=\"line-height: 18.4px;text-align: left\"><strong>16. Donn\u00e9es incoh\u00e9rentes<\/strong><\/h3>\n<p style=\"line-height: 18.4px\"><img loading=\"lazy\" decoding=\"async\" height=\"160\" style=\"width: 177px;height: auto;max-width: 100%\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/undefined-Jun-03-2026-12-23-09-4455-PM.png\" width=\"177\"><\/p>\n<p style=\"line-height: 18.4px\"><strong>Quelle est la cause de ce FailSafe ?<\/strong><\/p>\n<p style=\"line-height: 18.4px\">Au moins un des capteurs renvoie une information inappropri\u00e9e au d\u00e9collage (surface inclin\u00e9e, luminosit\u00e9, int\u00e9grit\u00e9 du drone, temp\u00e9rature interne au drone inadapt\u00e9). Il est n\u00e9cessaire d\u2019investiguer si le probl\u00e8me persiste.<\/p>\n<p style=\"line-height: 18.4px\">&nbsp;<\/p>\n<p style=\"line-height: 18.4px\"><strong>Comment r\u00e9soudre ce FailSafe ?<\/strong><\/p>\n<p style=\"line-height: 18.4px\">Eteindre tous les \u00e9quipements et assurer la conformit\u00e9 de chaque \u00e9quipement un niveau de charge &gt;50% \u00e0 chacun<\/p>\n<p style=\"line-height: 18.4px\">Retirer la batterie ins\u00e9r\u00e9e et patientez quelques instants.<\/p>\n<p style=\"line-height: 18.4px\">R\u00e9ins\u00e9rer une nouvelle batterie et reprenez la mission.<\/p>\n<p style=\"line-height: 18.4px\">\ud83c\udd98 Si le probl\u00e8me persiste, contacter le support EYESEE \u00e0 l\u2019adresse <a href=\"mailto:help@eyesee-drone.com\" style=\"color: #96607d\">help@eyesee-drone.com<\/a><\/p>\n<hr>\n<h3 style=\"line-height: 18.4px\">&nbsp;<\/h3>\n<h3 style=\"line-height: 18.4px\"><strong>17. D\u00e9tection structure<\/strong><\/h3>\n<p style=\"line-height: 18.4px\"><img loading=\"lazy\" decoding=\"async\" height=\"150\" style=\"width: 165px;height: auto;max-width: 100%\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/undefined-Jun-03-2026-12-23-09-0046-PM.png\" width=\"165\"><\/p>\n<p style=\"line-height: 18.4px\"><strong>Quelle est la cause de ce FailSafe ?<\/strong><\/p>\n<p style=\"line-height: 18.4px\">EYESEE Drone n\u2019arrive pas estimer et maintenir sa position dans l\u2019all\u00e9e.<\/p>\n<p style=\"line-height: 18.4px\">Cas particulier : si le FailSafe se pr\u00e9sente au moment du d\u00e9collage. Cela peut \u00eatre du \u00e0 un mauvais positionnement&nbsp;au sol ou li\u00e9 \u00e0 un alignement de palettes mal ordonn\u00e9 au niveau 0 par exemple.<\/p>\n<p style=\"line-height: 18.4px\">&nbsp;<\/p>\n<p style=\"line-height: 18.4px\"><strong>Comment r\u00e9soudre ce FailSafe ?<\/strong><\/p>\n<p style=\"line-height: 18.4px\">EYESEE Drone doit se poser.<\/p>\n<p style=\"line-height: 18.4px\">Retenter un d\u00e9collage face \u00e0 un \u00e9l\u00e9ment de structure (\u00e9chelle + pause + d\u00e9calage manuel face \u00e0 la lisse).<\/p>\n<p style=\"line-height: 18.4px\">&nbsp;<\/p>\n<p style=\"line-height: 18.4px\">\ud83c\udd98 Si le probl\u00e8me persiste, contacter le support EYESEE \u00e0 l\u2019adresse <a href=\"mailto:help@eyesee-drone.com\" style=\"color: #96607d\">help@eyesee-drone.com<\/a>.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>EYESEE Drone int\u00e8gre diff\u00e9rents\u202fm\u00e9canismes\u202fpermettant d\u2019assurer la\u202fs\u00e9curit\u00e9\u202fdes utilisateurs et l\u2019int\u00e9grit\u00e9\u202fdu drone. Ces comportement (ou\u202fFailsafes) se d\u00e9clenchent durant le vol. Lors du d\u00e9clenchement d\u2019un failsafe, l\u2019application affiche un\u202fmessage\u202fpermettant d\u2019en identifier la cause. La\u202fr\u00e9solution\u202fdu failsafe vous permettra de poursuivre votre inventaire de fa\u00e7on s\u00e9curis\u00e9e. EYESEE Drone int\u00e8gre\u202f17&nbsp;failsafes. Voici leur liste et leurs moyens de r\u00e9solution. 1. Drone Battery [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":17679,"menu_order":1,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-16199","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/docs\/16199","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/comments?post=16199"}],"version-history":[{"count":3,"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/docs\/16199\/revisions"}],"predecessor-version":[{"id":17534,"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/docs\/16199\/revisions\/17534"}],"up":[{"embeddable":true,"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/docs\/17679"}],"wp:attachment":[{"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/media?parent=16199"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=16199"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}