{"id":15892,"date":"2026-07-17T16:28:50","date_gmt":"2026-07-17T14:28:50","guid":{"rendered":"https:\/\/eyesee-help.com\/docs\/reinitialiser-son-mot-de-passe\/"},"modified":"2026-07-20T15:56:23","modified_gmt":"2026-07-20T13:56:23","slug":"reinitialiser-son-mot-de-passe","status":"publish","type":"docs","link":"https:\/\/eyesee-help.com\/fr\/docs\/eyesee-cloud-3\/gerer-son-compte-utilisateur-3\/reinitialiser-son-mot-de-passe\/","title":{"rendered":"R\u00e9initialiser son mot de passe"},"content":{"rendered":"<p>Si vous avez perdu le mot de passe de votre compte EYESEE, voici comment le r\u00e9initialiser :&nbsp;<\/p>\n<ol>\n<li>Rendez vous sur le Cloud : <a href=\"https:\/\/eyesee-cloud.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/eyesee-cloud.com\/,<\/a>&nbsp;entrez votre email et cliquez sur <strong>Continuer <\/strong>comme si vous vouliez vous connecter :<br \/><img loading=\"lazy\" decoding=\"async\" class=\"hs-image-align-none\" height=\"403\" style=\"height: auto;width: 414px\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/image-png-May-07-2025-01-57-22-9422-PM.png\" width=\"414\" loading=\"lazy\"><\/li>\n<li>Cliquez sur <strong>Mot de passe oubli\u00e9 ?<\/strong> :<br \/><img loading=\"lazy\" decoding=\"async\" class=\"hs-image-align-none\" height=\"517\" style=\"height: auto;width: 415px\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/image-png-May-07-2025-02-00-11-1800-PM.png\" width=\"415\" loading=\"lazy\"><\/li>\n<li>Cliquez ensuite sur le bouton <strong>R\u00e9initialisez votre mot de passe.<\/strong> Un mail automatique va vous \u00eatre envoy\u00e9 (il arrive parfois dans les spams) contenant un code \u00e0 6 chiffres<br \/><img loading=\"lazy\" decoding=\"async\" class=\"hs-image-align-none\" height=\"482\" style=\"height: auto;width: 415px\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/image-png-May-07-2025-02-01-28-2144-PM.png\" width=\"415\" loading=\"lazy\"><\/li>\n<li>Voici le format du mail re\u00e7u, copiez le code et cliquez sur le lien \u00ab\u00a0<strong>R\u00e9initialiser mon mot de passe<\/strong>\u00a0\u00bb pr\u00e9sent dans le mail :&nbsp;<br \/><img loading=\"lazy\" decoding=\"async\" class=\"hs-image-align-none\" height=\"444\" style=\"height: auto;width: 688px\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/image-png-May-07-2025-02-07-44-3206-PM.png\" width=\"688\" loading=\"lazy\"><\/li>\n<li>Vous \u00eates redirig\u00e9.e sur une page sp\u00e9cifique o\u00f9 vous pourrez entrer votre email ainsi que le code pr\u00e9sent dans le mail et d\u00e9finir un nouveau mot de passe :<br \/><img loading=\"lazy\" decoding=\"async\" class=\"hs-image-align-none\" height=\"532\" style=\"height: auto;width: 414px\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/image-png-May-07-2025-02-09-13-7942-PM.png\" width=\"414\" loading=\"lazy\"><\/li>\n<li>Cliquez sur le bouton <strong>R\u00e9initialisez votre mot de passe<\/strong> pour terminer la r\u00e9initialisation. Un message de confirmation va s&rsquo;afficher :&nbsp;<br \/><img loading=\"lazy\" decoding=\"async\" class=\"hs-image-align-none\" height=\"617\" style=\"height: auto;width: 414px\" src=\"https:\/\/eyesee-help.com\/wp-content\/uploads\/2026\/07\/image-png-May-07-2025-02-11-14-4161-PM.png\" width=\"414\" loading=\"lazy\"><\/li>\n<li>Vous pouvez maintenant vous connecter sur EYESEE Cloud ou EYESEE APP avec votre email et le nouveau mot de passe que vous venez de d\u00e9finir.&nbsp;<br \/>Cliquez sur <strong>Retour vers la page de connexion<\/strong> si vous souhaitez acc\u00e9der au Cloud.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Si vous avez perdu le mot de passe de votre compte EYESEE, voici comment le r\u00e9initialiser :&nbsp; Rendez vous sur le Cloud : https:\/\/eyesee-cloud.com\/,&nbsp;entrez votre email et cliquez sur Continuer comme si vous vouliez vous connecter : Cliquez sur Mot de passe oubli\u00e9 ? : Cliquez ensuite sur le bouton R\u00e9initialisez votre mot de passe. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":17777,"menu_order":2,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-15892","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/docs\/15892","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/comments?post=15892"}],"version-history":[{"count":2,"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/docs\/15892\/revisions"}],"predecessor-version":[{"id":17602,"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/docs\/15892\/revisions\/17602"}],"up":[{"embeddable":true,"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/docs\/17777"}],"wp:attachment":[{"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/media?parent=15892"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/eyesee-help.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=15892"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}